FAQ

 

What types of products do you offer?

BNYZWOT specializes in high-quality flow meters and stainless steel wire rope clamps. Our products are designed for precision and durability, making them suitable for both professional applications and DIY projects.

How can I ensure the accuracy of flow meters?

To ensure the accuracy of flow meters, it is essential to select the appropriate type for your specific application. Regular calibration and maintenance are also recommended, as they can help maintain the precision of the measurements over time.

What materials are your wire rope clamps made from?

Our wire rope clamps are constructed from high-grade stainless steel, which provides excellent resistance to corrosion and enhances the durability of the clamps in various environments.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. You can initiate a return by contacting us via email.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Do you offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times may vary based on the destination. Please check our shipping policy for more detailed information regarding international orders.

What should I do if my item arrives damaged?

If your item arrives damaged or defective, please inspect the order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.

Can I exchange an item?

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and make a separate purchase for the new item once the return is accepted.

Are there any items that cannot be returned?

Yes, certain items such as perishable goods, custom products, and personal care goods are non-returnable. Additionally, we do not accept returns for hazardous materials or sale items. If you have questions about a specific item, please contact us.